Each and every case that comes into Biogenic Dental Lab is as important to us as it is to you. We want you and your patient to be confident and smiling on insertion day. We work hard on our end to meet all of your individual requirements. Biogenic is committed to providing you with a skilled team that is ready to make your next case!
Bob is CEO of Biogenic Dental Corporation and its affiliates: Biogenic Dental Laboratories, Inc.; BTI Laser; and CNY Digital Design Center.
Bob grew up around the dental lab. His father (Pepper) worked for Biogenic for 46 years, and has had the pleasure of working with his brother Jim for almost 20 years. With a background in sales and customer service, Bob works hard to ensure that the relationships we develop with our customers remain strong. Bob has been instrumental in the successful implementation of new technologies such as CAD design, 3D printing and CAD CAM milling. These new advancements have helped Biogenic expand their product line and better service the restorative needs of the dental community. Contact Bob today to find out more about Biogenic's exciting new digital services.
Jim has worked with the Biogenic team for almost 25 years. His knowledge of quality management systems, writing standard operating procedures and lean production has helped modernize Biogenic Dental Laboratory. Through continued process and improvement, Jim's goal is to help Biogenic adapt and grow in the ever changing digital landscape.
As director of Technical Operations and Implants, David has over 40 years of dental technology experience. His knowledge of materials, along with his expertise in laboratory processes and procedures is relied on by our doctors every day for expert advice. David works directly with doctors providing case management and treatment planning to ensure case success. He works closely with all department managers as part of the quality control team finding
solutions on even the most difficult cases
As a highly skilled senior technician in our Crown and Bridge department, Debra and her team will work with you from start to finish ensuring your patients' ultimate satisfaction. She is an expert on ceramic products like ZurluxFC2 and Emax. Debra has been with Biogenic for 35 years. With access to our digital tools and 3D rapid prototyping equipment, Debra can assure you superior fit and finish on your cases.
Tim began his career at Biogenic in 1986 where he quickly adapted to the process of denture fabrication. Tim has gone through extensive training with both the PTC program, and many courses offered through our vendors. With over 25 years of industry experience, Tim is always available to service your restorative needs, and support your practice. Call Tim today, and find out his experience can help improve the success of your denture case
Laurie has been with the Biogenic team for over 20 years. She manages our customer service department, and is dedicated to ensuring your satisfaction on every case. Laurie is at your disposal to help with anything regarding your cases and your account. Don't hesitate to contact her at 800-367-3322, or firstname.lastname@example.org to assist you with your needs.
Bob started his dental career in 1982 as a Hygienist/Dental Assistant in the United States Air Force. Since then he has built a successful career in sales that has allowed him to serve the dental community. For the past 6 years he has worked in both a customer service / sales and technical consultant capacity for a local dental laboratory. In 2016 he joined the Biogenic Dental team. His intimate knowledge of materials and digital dentistry enables him to confidently consult and guide you toward the best possible restorative solution for you and your patients.
Mark Smith manages our partial framework department. He has over 25 years experience with the design and fabrication of RPD's. Mark has worked in every area of the department, and to this day still supports each and every technician. With the onset of digital design and 3D printing, Mark and the framework department have adapted with great success. The digital workflow has made the department more efficient and has streamlined the communication between office and laboratory.
John is Biogenic Dental Laboratories' new Professional Laboratory Service Representative. With his years of dental experience and familiarity with the newest digital technology, John can provide excellent support for your office. We team up to ensure case success.
Melissa has been with Biogenic for over 10 years, and manages our shipping and receiving department. She works hard to ensure that every case we receive is met with the same sense of urgency. The timely return of your case is a top priority with our shipping department. Let Melissa and her staff demonstrate how Biogenic can help manage all of your logistic needs.